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Subscriber Services

Welcome to the University Press Scholarship Online (UPSO) subscriber services. These pages contain information on accessing University Press Scholarship Online, managing your subscriptions, and getting help if you have a problem.

Subscriber Services are only available to subscribers to University Press Scholarship Online (which includes Oxford Scholarship Online). If you are not currently a subscriber, find out how to subscribe.

Services for subscribers include:

  • Access to technical support
  • Monthly institutional usage reports
  • Tools to manage your account - online viewing of subscription information, IP addresses and account preferences
  • Access to comprehensive online FAQs and context-sensitive Help text

Accessing the site

Before you log in to the site:

Technical problems?

Please consult our FAQs first, and if they don't answer your query, please contact us.

Help with using the site

Detailed help is available from every page of the site.

If you can't find an answer on the site, you can also contact us.

Managing your account

To view your account details and subscription information, view or change your account preferences, or to see your institutional usage reports, please select the link appropriate to your region:

North and South America

Live demonstrations

Account management

View institutional usage reports

Set OpenURL Preferences

UK and Rest of world

Live demonstrations

Account management

View institutional usage reports

Set OpenURL Preferences

Useage Reporting

As a market-leading digital publisher, Oxford University Press follow the recognized industry standard for recording usage: COUNTER (Counting Online Usage of NeTworked Electronic Resources). COUNTER has revised its Code of Practice with the latest release, COUNTER 4. We are currently working towards providing you with these enhanced reports. Given the diversity of our list and the COUNTER 4 release coinciding with additional work we are doing to enhance our usage statistics portal, the cut-over will be done in a phased approach with a majority of reports available during the first quarter of 2014.  You will see updated information on the timeline the next time you log in to retrieve your reports.
If you would like to read about the COUNTER project or to see more information about the Release 4 reports please visit the COUNTER website

MARC records

MARC 21 records can be downloaded here for your institution's full collection.

MARC 21 records are available to download here for all updates to Fordham Scholarship Online.

Promoting the site to users

We have a range of resources to help librarians promote the site.

Download promotional materials, including posters, flyers, logos, toolbars, and more

Sign up for a WebEx walkthrough – free to you and your users